Partially Degraded Service
Security as a Service Operational
90 days ago
100.0 % uptime
Today
FortiGate Firewalls Operational
90 days ago
100.0 % uptime
Today
FortiMail Filters Operational
90 days ago
100.0 % uptime
Today
FortiSandbox Appliances Operational
90 days ago
100.0 % uptime
Today
Juniper Firewalls Operational
90 days ago
100.0 % uptime
Today
Internet Services Operational
90 days ago
100.0 % uptime
Today
International Upstream Operational
90 days ago
100.0 % uptime
Today
Auckland Peering Exchanges ? Operational
90 days ago
100.0 % uptime
Today
Wellington Peering Exchanges Operational
90 days ago
100.0 % uptime
Today
Sydney Peering Exchanges Operational
90 days ago
100.0 % uptime
Today
Data Circuits / "Last Mile Access" Operational
90 days ago
100.0 % uptime
Today
AAPT Fibre Operational
90 days ago
100.0 % uptime
Today
Chorus EUBA/VDSL/HSNS Operational
90 days ago
100.0 % uptime
Today
Chorus NGA - Upper North Island Operational
90 days ago
100.0 % uptime
Today
Chorus NGA - Lower North Island Operational
90 days ago
100.0 % uptime
Today
Chorus NGA - Upper South Island Operational
90 days ago
100.0 % uptime
Today
Chorus NGA - Lower South Island Operational
90 days ago
100.0 % uptime
Today
Citylink Fibre - Wellington Operational
90 days ago
100.0 % uptime
Today
Citylink Fibre - Auckland Operational
90 days ago
100.0 % uptime
Today
Enable Fibre - Christchurch Operational
90 days ago
100.0 % uptime
Today
Ultra-fast Fibre - Hamilton Operational
90 days ago
100.0 % uptime
Today
Vector Fibre Operational
90 days ago
100.0 % uptime
Today
Vodafone Fibre - Upper North Island Operational
90 days ago
100.0 % uptime
Today
Vodafone Fibre - Lower North Island Operational
90 days ago
100.0 % uptime
Today
Vodafone Fibre - Upper South Island Operational
90 days ago
100.0 % uptime
Today
Vodafone Fibre - Lower South Island Operational
90 days ago
100.0 % uptime
Today
Hosted Video Conferencing Operational
90 days ago
100.0 % uptime
Today
Video NOW - Auckland Operational
90 days ago
100.0 % uptime
Today
Video NOW - Wellington Operational
90 days ago
100.0 % uptime
Today
Video NOW - Sydney Operational
90 days ago
100.0 % uptime
Today
Hosted Voice Services Operational
90 days ago
100.0 % uptime
Today
Cloud Calling for Microsoft Teams Operational
90 days ago
100.0 % uptime
Today
Voice NOW ? Operational
90 days ago
100.0 % uptime
Today
Telesmart SKY ? Operational
90 days ago
100.0 % uptime
Today
Colocation / Infrastructure as a Service Operational
90 days ago
100.0 % uptime
Today
Sydney Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Vocus Albany, Auckland Operational
90 days ago
100.0 % uptime
Today
Queen Street, Auckland Operational
90 days ago
100.0 % uptime
Today
Caduceus Datacentre, Wellington Operational
90 days ago
100.0 % uptime
Today
Murphy Street, Thorndon, Wellington Operational
90 days ago
100.0 % uptime
Today
Carrier Data Network Operational
90 days ago
100.0 % uptime
Today
AUS Datacentre - Sydney Equinix (SY3) Operational
90 days ago
100.0 % uptime
Today
NZ Datacentre - Queen Street, Auckland (TDC) Operational
90 days ago
100.0 % uptime
Today
NZ Datacentre - Vocus Albany, Auckland (VDC) Operational
90 days ago
100.0 % uptime
Today
NZ Datacentre - Datacom Orbit Drive, Auckland (ORB) Operational
90 days ago
100.0 % uptime
Today
NZ Datacentre - Datacom Kapua, Hamilton (KAP) Operational
90 days ago
100.0 % uptime
Today
NZ Datacentre - Murphy Street, Thorndon, Wellington (ATT) Operational
90 days ago
100.0 % uptime
Today
NZ Datacentre - Featherston Street, Wellington (CDC) Operational
90 days ago
100.0 % uptime
Today
NZ Datacentre - Enable Hornby, Christchurch (HNB) Operational
90 days ago
100.0 % uptime
Today
Carrier Voice Network Operational
90 days ago
100.0 % uptime
Today
Softswitch Operational
90 days ago
100.0 % uptime
Today
Telesmart Website Operational
90 days ago
100.0 % uptime
Today
Status Page Notifications Degraded Performance
Email Outbound Delivery Degraded Performance
SMS Delivery Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Telesmart would like to inform you that there will be an outage to some network, internet and voice services on this date during times specified below.

Reason for Work: Colocation Router Software Upgrade - Sydney Equinix.
Impact Expected: During the planned work window impact expected 1x up to 20min break in service.
Services Impacted: Interruption on Internet and voice services.

NZ Time : 2020-08-9 22:00 NZST - 2020-08-3 02:00 NZST
AEST Time : 2020-08-9 20:00 AEST - 2020-08-3 00:00 AEST

Please do not hesitate to contact us if you have any questions.
Posted on Jul 31, 16:13 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 16:17 NZST
Scheduled - Telesmart would like to inform you that there will be an outage to some network, internet and voice services on this date during times specified below.

Reason for Work: Colocation Router Software Upgrade - The Data Centre-AKL.
Impact Expected: During the planned work window impact expected 1x up to 20min break in service.
Services Impacted: Interruption on Internet and Voice services.

NZ Time : 2020-08-9 22:00 NZST - 2020-08-10 02:00 NZST


Please do not hesitate to contact us if you have any questions.
Jul 31, 16:11 NZST
Telesmart would like to inform you that there will be an outage to some network, internet and voice services on this date during times specified below.

Reason for Work: Colocation Router Software Upgrade - Kapua Data Centre.
Impact Expected: During the planned work window impact expected 1x up to 10min break in service.
Services Impacted: Interruption on Internet and hosted services in Kapua Data Centre.

NZ Time : 2020-08-16 22:00 NZST - 2020-08-17 02:00 NZST


Please do not hesitate to contact us if you have any questions.
Posted on Jul 31, 16:31 NZST
Telesmart would like to inform you that there will be an outage to some network, internet and voice services on this date during times specified below.

Reason for Work: Colocation Router & Switch Software Upgrade - Caduceus Data Centre.
Impact Expected: During the planned work window impact expected 2x up to 20min break in service.
Services Impacted: Interruption on hosted services in Caduceus Data Centre

NZ Time : 2020-08-23 22:00 NZST - 2020-08-24 02:00 NZST

Please do not hesitate to contact us if you have any questions.
Posted on Jul 31, 16:36 NZST
Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 10:51 NZST
Scheduled - Telesmart would like to inform you that there will be an outage to some network, internet and voice services on this date during times specified below.

Reason for Work: Colocation Router Software Upgrade - South Island.
Impact Expected: During the planned work window impact expected 1x up to 20min break in service.
Services Impacted: Interruption on Internet and Voice services.
Impacted Service Area: South Island

NZ Time : 2020-08-30 22:00 NZST - 2020-08-31 02:00 NZST


Please do not hesitate to contact us if you have any questions.
Jul 31, 16:27 NZST
Past Incidents
Aug 7, 2020

No incidents reported today.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Completed - The scheduled maintenance has been completed.
Aug 3, 03:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 23:30 NZST
Update - We will be undergoing scheduled maintenance during this time.
Jul 31, 16:17 NZST
Scheduled - Telesmart would like to inform you that there will be an outage to some network, internet and voice services on this date during times specified below.

Reason for Work: Colocation Router Software Upgrade - Vocus Data Centre.
Impact Expected: During the planned work window impact expected 1x up to 5min break in service.
Services Impacted: Interruption on Internet and Voice services, Hosted services in Vocus Data Centre.

NZ Time : 2020-08-2 23:30 NZST - 2020-08-10 03:30 NZST
AEST Time : 2020-08-2 21:00 AEST - 2020-08-10 01:00 AEST

Please do not hesitate to contact us if you have any questions.
Jul 17, 11:21 NZST
Aug 2, 2020
Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020
Completed - The scheduled maintenance has been completed.
Jul 27, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 22:00 NZST
Scheduled - Telesmart would like to inform you that there will be an outage to some network, internet and voice services on this date during times specified below.

Reason for Work: Colocation Router Software Upgrade - Wellington.
Impact Expected: During the planned work window impact expected 1x up to 5min break in service.
Services Impacted: Interruption on Internet and Voice services.
Impacted Service Area: Wellington, Lower North Island, South Island

NZ Time : 2020-07-26 22:00 NZST - 2020-07-27 02:00 NZST
AEST Time : 2020-07-26 20:00 AEST - 2020-07-27 00:00 AEST

Please do not hesitate to contact us if you have any questions.
Jul 20, 12:25 NZST
Completed - The scheduled maintenance has been completed.
Jul 27, 02:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 22:00 NZST
Scheduled - Telesmart would like to inform you that there will be an outage to some network, internet and voice services on this date during times specified below.

Reason for Work: Colocation Router Software Upgrade - Orbit Data Centre.
Impact Expected: During the planned work window impact expected 1x up to 5min break in service.
Services Impacted: Interruption on Internet and hosted services in Orbit Data Centre.

NZ Time : 2020-07-26 22:00 NZST - 2020-07-27 02:00 NZST
AEST Time : 2020-07-26 20:00 AEST - 2020-07-27 00:00 AEST

Please do not hesitate to contact us if you have any questions.
Jul 17, 11:36 NZST
Jul 26, 2020
Jul 25, 2020

No incidents reported.

Jul 24, 2020
Completed - The scheduled maintenance has been completed.
Jul 24, 23:30 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:30 NZST
Scheduled - Telesmart would like to inform you that there will be emergency maintenance of Softswitch software patching.

Reason for Work: Software Patching.
Date & Time: 24/07/2020 22:30:00
Impact Expected: Up to 1 x 15 second outage on voice services
Services Impacted: Voice

We apologize for the short notice of this critical maintenance work.

Please do not hesitate to contact us if you have any questions.
Jul 24, 14:56 NZST