Planned Maintenance – Core network firmware upgrade 02 April 2023
Scheduled Maintenance Report for Telesmart Ltd
Completed
The scheduled maintenance has been completed.
Posted Apr 03, 2023 - 03:02 NZST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 02, 2023 - 23:00 NZST
Scheduled
Upcoming scheduled maintenance notice
Telesmart would like to inform you that there will be an outage to some services on this date during times specified below.

Reason for Work: Firmware upgrade on core network devices
Impact Expected: 2x up to 20 minutes outage
Services Impacted: Internet & Telephony

If you have any questions regarding this maintenance contact our Help Desk on helpdesk@telesmart.co.nz
or 0800 TELESMART (0800 835 376).
Posted Mar 27, 2023 - 15:45 NZDT
This scheduled maintenance affected: Hosted Voice Services (Cloud Calling for Microsoft Teams, Voice NOW, Cisco Webex), Carrier Data Network (NZ Datacentre - Queen Street, Auckland (TDC), NZ Datacentre - Enable Hornby, Christchurch (HNB)), Internet Services (Auckland Peering Exchanges), Data Circuits / "Last Mile Access" (Chorus EUBA/VDSL/HSNS, Chorus NGA - Upper North Island, Citylink Fibre - Auckland, Enable Fibre - Christchurch, Vodafone Fibre - Upper South Island, Vodafone Fibre - Lower South Island), Colocation / Infrastructure as a Service (Queen Street, Auckland), and Security as a Service (Juniper Firewalls).