Planned Maintenance – Core network firmware upgrade 02 April 2023
Scheduled Maintenance Report for Telesmart Ltd
The scheduled maintenance has been completed.
Posted Apr 03, 2023 - 03:02 NZST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 02, 2023 - 23:00 NZST
Upcoming scheduled maintenance notice
Telesmart would like to inform you that there will be an outage to some services on this date during times specified below.

Reason for Work: Firmware upgrade on core network devices
Impact Expected: 2x up to 20 minutes outage
Services Impacted: Internet & Telephony

If you have any questions regarding this maintenance contact our Help Desk on
or 0800 TELESMART (0800 835 376).
Posted Mar 27, 2023 - 15:45 NZDT
This scheduled maintenance affected: Hosted Voice Services (Cloud Calling for Microsoft Teams, Voice NOW, Cisco Webex), Carrier Data Network (NZ Datacentre - Queen Street, Auckland (TDC), NZ Datacentre - Enable Hornby, Christchurch (HNB)), Internet Services (Auckland Peering Exchanges), Data Circuits / "Last Mile Access" (Chorus EUBA/VDSL/HSNS, Chorus NGA - Upper North Island, Citylink Fibre - Auckland, Enable Fibre - Christchurch, Vodafone Fibre - Upper South Island, Vodafone Fibre - Lower South Island), Colocation / Infrastructure as a Service (Queen Street, Auckland), and Security as a Service (Juniper Firewalls).