Webex Calling Service Maintenance: August 21, 2025

Scheduled Maintenance Report for Telesmart Ltd

Completed

The scheduled maintenance has been completed.
Posted Aug 21, 2025 - 07:00 NZST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 21, 2025 - 00:00 NZST

Scheduled

Scheduled - Webex Engineering has planned a maintenance window to support ongoing service maintenance and system upgrades.

-- Scheduled Maintenance Window --
Start: Wednesday, August 20, 2025, 12:00 UTC
Complete: Wednesday, August 20, 2025, 19:00 UTC

-- Affected Services --
Webex Calling / Cisco BroadCloud

-- User Experience --
Rialto portals (Service Provider Portal, Customer Admin Portal, Customer User Portal) and programmatic Provisioning interfaces (Rialto API) will be temporarily unavailable during the duration of the maintenance window.

User Settings Portal will be impacted.

Call processing should be unaffected.
Posted Aug 12, 2025 - 11:14 NZST
This scheduled maintenance affected: Hosted Voice Services (Cisco Webex).