Planned Maintenance – 2024-11-24
Scheduled for Nov 24, 23:00 NZDT  -  Nov 25, 02:00 NZDT
Scheduled
Telesmart would like to inform you that as part of our standard planned work window this week we will be performing a software upgrade on our voice network.

Reason for Work: Software upgrade.
Impact Expected: 1x instant service reset of Sydney call control nodes. All in-progress calls will be interrupted
Services Impacted: Sydney Softswitch call control nodes, SIP trunk customers including Microsoft Teams Cloud Calling, Webex Calling and Webex Contact Center.

If you have any questions regarding this maintenance contact our Help Desk on helpdesk@telesmart.co.nz
or 0800 TELESMART (0800 835 376).
Posted Nov 19, 2024 - 10:42 NZDT
This scheduled maintenance affects: Carrier Voice Network (Softswitch) and Hosted Voice Services (Cloud Calling for Microsoft Teams, Operator Connect for Microsoft Teams, Voice NOW, Cisco Webex).
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